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Case Study: How TCL Drove Over 1.6M Views and 59K+ Engagements with Sports & Gaming Influencers in the UAE

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Case Study: How TCL Drove Over 1.6M Views and 59K+ Engagements with Sports & Gaming Influencers in the UAE
In just four weeks, TCL — a global electronics leader — partnered with NC Media to launch a high-impact influencer campaign in the UAE, showcasing its premium 75”+ TVs and new 2-year warranty offering. By targeting sports and gaming influencers, we generated over 1.6 million impressions and 59,000+ engagements — all ahead of the holiday and Black Friday retail rush. Using our end-to-end execution process and leveraging Influencer Hero’s technology for discovery, outreach, and tracking, the campaign exceeded KPIs and led to an extended partnership with the Premier League’s Arsenal FC.

Context for the Case Study

  • Client: TCL Electronics
  • Market: United Arab Emirates
  • Industry: Consumer Electronics
  • Product Focus: 75”+ TVs with 2-year warranty
  • Primary Goal: Drive awareness and purchase consideration
  • Campaign Duration: 4 weeks (+2-week follow-up activation)
  • Budget: $20,250 (initial) + $2,200 (follow-up)

Campaign Objectives

  • Highlight the extended 2-year warranty on TCL TVs
  • Emphasize the immersive, high-performance viewing experience — especially for sports and gaming
  • Engage tech-savvy UAE consumers ahead of BFCM and the holiday season
  • Increase in-store foot traffic via influencer-created content in physical retail locations

The Challenge: Fast Turnaround, High Expectations

This campaign had no margin for error — from kickoff to final content delivery, we had just 4 weeks. And it launched in November 2024, right before Black Friday and peak holiday retail.

The main challenges included:

  • Coordinating in-store content shoots at TCL partner retailers across the UAE
  • Navigating influencer availability and store logistics (including permits and scheduling)
  • Educating creators on complex product specs and ensuring messaging around warranty and technical benefits came through
  • Managing all approvals, content reviews, and deliverables on a tight timeline

Our Strategy: High-Impact Execution in a Compressed Timeline

With only four weeks to go from kickoff to content delivery, we built a tightly focused strategy rooted in speed, clarity, and high-performance execution. Every step had to be deliberate — from creator selection to in-store coordination and content approvals.

To ensure we hit TCL’s KPIs on time and on budget, we focused on five strategic pillars:

  1. Targeting the right niche to ensure content authenticity and relevance
  2. Balancing macro and mid-tier creators for both reach and relatability
  3. Coordinating in-store activations to bridge online influence with physical retail
  4. Providing creative structure while allowing for influencer personality
  5. Tracking performance in real time using both TCL’s custom links and Influencer Hero’s campaign dashboard

Each of these pillars worked together to drive strong results in a short timeframe — and laid the foundation for an extended partnership between TCL and NC Media.

The Results at a Glance

  • 1.64M+ total impressions across Instagram and in-store content
  • 59K+ total engagements, including likes, comments, shares, and saves
  • CPM of $7.68 — highly efficient for a high-ticket consumer electronics product
  • CPV of $0.007 and CPE of $0.21, demonstrating strong cost-efficiency
  • 30 pieces of content delivered across Reels, Stories, and Feed posts
  • 15+ influencer store visits coordinated across 4 UAE retail locations
  • 10 influencers activated — a balanced mix of macro and mid-tier creators
  • 100% of content delivered on time, with messaging aligned to technical specs and value proposition
  • Extended collaboration secured, including a follow-up Arsenal FC campaign

The campaign not only delivered measurable results but also built a repeatable framework for future TCL activations — proving that even high-consideration purchases can be successfully marketed through influencer partnerships.

Execution: How We Did It

With just four weeks to deliver results, every stage of execution had to be precise, scalable, and aligned across all stakeholders — the brand, creators, retail teams, and our internal team. Here’s how we brought this campaign to life:

1. Niche Targeting

Without time for a testing phase, accurate influencer selection was critical. We used Influencer Hero’s advanced filters to narrow down 150+ potential candidates based on:

  • UAE location and proximity to TCL partner stores
  • Strong engagement rates and authentic content performance
  • Audience credibility (to avoid inflated followings)
  • Niche alignment with sports, gaming, and home entertainment
  • Brand fit and past collaborations with consumer tech products

Once shortlisted, we conducted manual reviews of each profile’s tone, storytelling style, and visual production quality — ensuring each influencer could speak to both tech specs and lifestyle relevance.

Examples:

@mahmud.tarik: A UAE-based content creator with 221K followers, Mahmud’s campaign Reel reached over 50K accounts and generated more than 77K video views, helping amplify the message to a highly relevant local audience.

@saurabh.kishu: A tech-focused content creator from Dubai with 68K followers, Saurabh’s post garnered 200K+ views and achieved an impressive 2.8% engagement rate, making him one of the top-performing creators in the campaign.

2. Outreach and Negotiation at Scale

Using Influencer Hero’s outreach tools, we created targeted email flows to streamline initial contact, follow-ups, and briefing. Each influencer received:

  • A customized proposal with campaign context, creative direction, and deliverables
  • Monetary compensation based on follower size, format, and location logistics
  • Optional creative flexibility — allowing for personality-led storytelling within brand parameters

This automated, structured approach allowed us to engage and onboard 10 creators in under 7 days — a timeline that would be nearly impossible with manual outreach alone.

3. Retail Coordination and On-Site Content Creation

TCL’s request for in-store activations added complexity — each creator needed to shoot content in one of four UAE retail partner locations.

Here’s how we managed it:

  • Coordinated with store managers to identify ideal shoot windows (quiet hours with optimal lighting)
  • Supported influencers with location details, parking instructions, and brand-approved talking points
  • Drafted soft scripts and shot lists to help creators capture immersive product experiences
  • Handled necessary permit and scheduling logistics to avoid disruption

4. Creative Direction and Content Quality Control

Our team oversaw the production of 30+ assets, including:

  • Instagram Reels highlighting gaming and sports scenes on TCL’s 75”+ screens
  • In-store walkthroughs with callouts to the 2-year warranty
  • Story sets showing live interactions, close-ups, and behind-the-scenes experiences

To ensure alignment, we provided every creator with:

  • A visual brief outlining aesthetic preferences, framing, and technical feature highlights
  • Mandatory messaging points (warranty, screen size, image quality, brand tagline)
  • Real-time support and approvals within 48 hours of asset submission

Our editorial reviews ensured that every post stayed on-brand — but also felt native to each creator’s audience.

Follow-Up Partnership: TCL & Arsenal Influencer Activation

Due to the initial campaign’s success, TCL decided to deepen their engagement by partnering with Arsenal, the renowned British soccer team, to boost brand affinity among sports fans.

Since for the original campaign we partnered with soccer related influencers, we invited them to participate.

  • Additional Budget: $2,200 USD
  • Selected Influencers: Two macro profiles that previously performed well, with high authenticity and audience overlap with sports fans.
  • New Deliverables:  
    • 1 Reel (shared during the Dubai meet-and-greet, highlighting the partnership and match experience)
    • 2 Stories (covering behind-the-scenes, meet-and-greet moments, or match highlights)
  • Campaign Goals:  
    • Amplify the TCL-Arsenal partnership in the UAE
    • Increase brand association with premium sports entertainment

This campaign landed an extra 400k impressions to the overall TCL partnership and achieved an outstanding CPM of $11. And creators also posted additional content to the deliverables that were originally established.

The Results: High Engagement, Low CPM, and Continued Collaboration

Despite the short lead time and the high-consideration nature of the product, the campaign exceeded expectations — delivering strong performance across all key metrics.

In just four weeks, the campaign achieved:

Metric Result
Total Impressions 1,644,947
Total Engagements 59,352
Cost Per View (CPV) $0.007
Cost Per Engagement $0.21
Cost Per Mille (CPM) $7.68
Content Delivered 30 total assets (Reels, Stories, Feed posts)
Retail Activations 15+ in-store visits across 4 UAE locations

Beyond metrics, the campaign drove brand trust and product education, with creators effectively communicating the value of TCL’s 2-year warranty and highlighting product features through real-world, immersive content.

Client Impact:

  • The campaign proved that influencer marketing can successfully support high-involvement retail products when executed with the right strategy.
  • TCL expressed strong satisfaction with both campaign performance and workflow efficiency, which led to an immediate follow-up campaign featuring their partnership with Arsenal FC.

Key Takeaways from TCL’s Campaign

The success of this partnership was based on three main things:

  • Targeted messaging and matchmaking: selecting the right influencers based on performance and niche was crucial to ensure a good reception of the campaign.
  • Metrics review: since there was no time to test and establish performance, a very thorough analysis was done to maximise performance and make data-driven decisions.
  • Efficiency with the client: there were many steps in this process, so being aligned in every step helped boost the amount of time available.

To manage this project, having very clear messaging and action steps was what ensured success. This was backed by the experience of our team and tools they use, which includes automatizations, AI to help optimize each step, and content tracking so nothing was missed.

All of this ultimately led to a very successful partnership, and even landed NC Media another project with Arsenal as a result.

Final Thoughts

The TCL campaign proved that even under pressure, a well-executed influencer strategy can drive real results — not just in reach and engagement, but in brand equity and purchase intent.

By combining NC Media’s campaign management expertise with Influencer Hero’s technology, we executed a high-impact, high-efficiency program that exceeded expectations and led to continued partnerships.

From targeting the right creators to producing in-store content and tracking ROI in real-time, every piece of the puzzle worked together — and the results speak for themselves.

Planning something similar? Book a free strategy call with the NC Media team and let’s explore how we can help grow your brand through performance-driven influencer marketing.

FAQs

How do you measure ROI in influencer relationship management?

Beyond traditional metrics like views or clicks, effective IRM ROI includes: Growth in repeat collaborations and repeat engagement from the same influencers, improvement in content performance over time, brand affinity, loyalty, or word‑of‑mouth lift from influencer audiences and cost-efficiency and sustained partnerships

How can brands maintain engagement with influencers post‑campaign?

Maintain momentum by: checking in informally via social media or email, inviting influencers to private events or product launches, engaging them in affiliate or ambassador programs, and personalizing outreach so they feel valued, not transactional.

Which software features should brands prioritize in an influencer relationship management tool?

Essential influencer management tool features to look for: centralized influencer database with engagement and demographic metrics, communication history and contract tracking, performance analytics for content benchmarking, and workflow management for briefs, approvals, payments, and gifts.

What are key best practices for effective influencer relationship management?

Top best practices include: Vet for alignment and authenticity: select influencers whose audience and content resonate with your brand. Clear two-way communication: set expectations upfront and actively listen to feedback. Provide value beyond payment—offer early product access, gift packages, or exclusive experiences. Invest for the long term—build ongoing collaborations rather than one-off posts

How does strong influencer relationship management contribute to campaign success?

Strong influencer management enables faster alignment on goals, smoother content creation, and better results—especially in time-sensitive campaigns like TCL’s in the UAE. By building trust and clear communication with creators, NC Media was able to coordinate 15+ store visits, deliver 30 high-quality posts, and even re-engage top performers for a follow-up campaign, proving the value of long-term influencer partnerships.

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